Refund policy

Return & Exchange Policy

Your experience matters at Withit Club For full details on how we handle returns, exchanges, and refunds, please refer to our Return Policy before making a request.

By making a purchase with Withit Club, you agree to abide by these Terms & Conditions and policies.

Return & Exchange Policy

At Withit Club, every order is carefully checked before dispatch to ensure quality and accuracy.

We do not offer returns or refunds on any orders once the product has been delivered.

However, we do offer exchanges in the following cases:

  1. Size Issue
    If you have received the correct product but need a different size, you can request an exchange, subject to size availability.

  2. Same Value Exchange
    Products can only be exchanged for another product of the same value. If the selected replacement product is of a higher value, the customer must pay the price difference.

Customers are eligible for an exchange only once per order.

To raise an exchange request, customers must message us on WhatsApp with their order number.

To be eligible for an exchange, the product must be unused, unwashed, undamaged, and returned with all original tags and packaging intact.

Exchange requests must be raised within 48 hours of delivery. Exchange approval is subject to product condition and availability.

For any queries or support, reach out to us via WhatsApp or email. We will respond within 24 hours.

FREEBIE POLICY

  • One free item per eligible order (regardless of value).
  • Free items cannot be returned, exchanged, or redeemed for cash/credit.
  • If a qualifying order is cancelled or partially returned and the remaining value does not meet the eligibility criteria, the free item must also be returned.
  • If the free item is not returned, its MRP will be deducted from the final refund.
  • Offer is valid while stocks last.
  • Free items do not carry warranty or after-sales service.